Course Coordination Jobs
Jobs Course Coordination
We are currently accepting applications for the following jobs:
Starter / Players’ Assistant
To learn more about the available positions, click on the job and jump directly to the section. At the bottom of each job description is a link to directly apply.
Starter / Players’ Assistant
Job Type: Full & Part-Time Seasonal (April Through October)
Hourly rate: $15.50 – $18 + Tip Sharing
The Starter / Players’ Assistant is a critical part of our speed of play on the course. Slow rounds are the single most significant contributor to a poor customer experience. We believe that a tee time is a reservation to hold a position within a space of time as it moves through a course. We aim to coordinate play efficiently–keep playing times spaced and moving as fast as possible. We actively manage play on the course and ensure our guests keep up with the groups ahead. There is no reason for a round to exceed 4 ½ hours.
The Starter / Players’ Assistant is responsible for the organized, timely and professional start and speed of play of all rounds on the course. In addition to their coordination responsibilities, the On Starter / Players’ Assistant is also responsible for enforcing all Club Policies regarding alcohol consumption, safe and respectful play, power cart traffic, ball marks and divots
Essential Roles & Responsibilities:
Candidates must be able to perform each duty satisfactorily. Reasonable accommodations are made for individuals with disabilities to perform the essential functions.
- Responsible for the organized, timely and professional start and play of all rounds of golf that is enjoyable for all participants.
- Provide a high level of front-line customer service, including greeting and engaging participants, providing instructions and course information
- Start each round of play according to the time recorded on the daily Tee Sheet
- Inspect the golf course regularly during each shift to monitor playing conditions, ensure the appropriate pace of play, and adherence to golf rules and regulations
- Clean, maintain, charge, park carts throughout the day & at the end of the day
- Assist in the maintenance of the golf course and around the Clubhouse
- Maintain a safe and tidy work area, ensuring equipment is set up and stored appropriately
- Complete administrative duties promptly (e.g. attendance, checklists, incident/accident reports, opening and closing procedures)
- Maintain absolute vigilance while on duty and be ready to respond to any emergency
- Report all concerns, accidents and incidents to immediate supervisor for follow up and take appropriate action
- Maintain an understanding of department programs and services
- Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staff
- Attend meetings/training as required
- Performs other duties as assigned by the Manager
- Ability to wear approved Personal Protective Equipment (P.P.E.)
- Exceptional customer services and communication skills Various tests and exams may be administered as part of the selection criteria.
Required Knowledge, Skills & Abilities
All employees are responsible for ensuring that the Club is a healthy and safe environment. Employees must:
- Smart Serve Certified
- Valid “G2” Ontario driver’s license
- Demonstrates Leadership, Flexibility, Adaptability
- Able to work under pressure
- Able to multitask
- Operates from a position of respect and equity with their fellow workers, supervisors and managers
- Excellent organizational skills.
- Capable of working independently..
Additional Knowledge, Skills & Abilities (But Not Required)
Two to three years of experience as a Starter or Marshall
Current Standard First Aid / C.P.R. C from an accredited organization
Knowledge of the game of golf, including rules and regulations
Health & Safety:
- Work in compliance with Occupational Health and Safety Act regulations and the Club’s Health and Safety policies and procedures.
- Use or wear any equipment, protective devices or clothing required by the Club.
- Report to your manager/supervisor any known equipment or protective device that may be dangerous, missing, or defective.
- Report any known workplace hazard or violation of the Act or regulations to your manager/supervisor.
- Report all accidents, illness, or “near miss” incidents immediately to your manager/supervisor.
- Not remove or disable any protective device.
- Handle hazardous substances according to the Workplace Hazardous Materials Information System regulations.
- Work safely and not use or operate any equipment in a way that may endanger any worker.
- Not engage in any prank, contest, a feat of strength, running or rough and boisterous conduct that may jeopardize your safety or the safety and well-being of others.
- Able and willing to lift 30lbs to move stock.
- Able to move tables, chairs and other furniture when required.
- Able to work on feet for the entire shift.
- Available to work varied schedules, holidays and weekends.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Mayfield Golf Club is an equal opportunity employer. We pride ourselves on our diversity and creating an environment where everyone can work and play.